FAQ
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use USPS Priority Mail for our domestic orders within the US. For international orders, we use USPS and DHL for shipment. You’ll be asked to select a delivery method during checkout.
What are the main features of the first collection?
Our first collection of watches stands out due to its unique design and bold looks, though it doesn't stop there. Our first collection timepieces are built with only the best components around such as 316L stainless steel, a sapphire crystal and a Swiss quartz chronograph movement. As well, each timepiece's quality construction is proven by withstanding 10ATM water resistant pressures, up to 100 meters.
Can I take my watch in the water?
Yes, each model in our first collections features 10ATM water resistance, which means means up to 100 meters water resistant.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly within 7 days of delivery and we’ll take you through the process. Please ensure that you have keep all of your original packaging in order to return your purchase.
Any other question?
You can contact us through our contact page or by simply sending us an email at misano@misanowatchco.com! We will be happy to assist you with any questions you may have!